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PARKING Magazine Articles

Current Issue: December 2011

The Complex Role of the Parking Manager: Managing Demand in Mixed Use Facilities

The role of today's parking managers has become more complex as they are being asked to juggle fluctuating demand and available spaces on a more frequent basis.

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Research: A Summary of Parking and Transportation 2011 Trends and Findings

NPA increased its research efforts in 2011 and provided members with important studies outlining the size and scope of the industry as well as purchasing plans and buying power among industry professionals.

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Downtown Tempe Community, Inc: Increasing Revenue By Increasing Customer Services and Satisfaction

A case study of how one community examined its on-street parking program to determine what changes could be made to increase revenue and efficiency while making the program more customer friendly.

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City of Detroit Increases Revenue Through Enforcement, Modernization

The City of Detroit Municipal Parking Department has made great strides to maximize efficiencies on a daily basis, and, as a result, has seen a 35% increase in revenue.

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Chairmans Outlook

Governance Committee Plans Future Look of NPA
By Jed Hatfield, CPP

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Presidents Update

NPA Benefits Expand to Parking Industry Thought Leadership
By Christine Banning, CAE

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Public Point of View

Can Collections Keep Pace With Compliance?
By Robert Baer

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Smart Business

Marketing Your Business through Outstanding Customer Service
By Rieva Lesonsky

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Parking Industry Urged to Oppose FASB Proposed Lease Rulemaking by January 5

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Legal Matters

How to Use Inside and Outside Legal Counsel Effectively
By Michael L. Stevens

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Professional Development

2012 New Year's Resolution Starts in December
By Colleen M. Niese, CPP

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Tech Trends

Solving the Puzzle of Mobile Payments

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Greener Parking

Case Study: University of Northern Iowa Intermodal Transportation Facility