Professional DevelopmentslashCPP Program


CPP - The Credential of Superior Knowledge and Professionalism


CPP Eligibility Requirements

Prior to sitting for the examination, the applicant must complete and submit the CPP Examination Application Form along with payment to Professional Credential Services (PCS).

The application form can be found by going to the “Application Form” link at the top of this page. Instructions on how to submit your application can be found on Page 2 of the form.

Fees for Taking the Examination

The first-time application fees for taking the certification examination are as follows:

  • National Parking Association Members:* $400.00
    $360 for member companies registering 10 or more employees at the same time
  • Non-Members:** $700.00

Volume discounts are available for a member company sending in 10 or more, 20 or more and 50 or more Examination Application Forms at one time.

Please contact PCS ( for the procedural process.

The re-take application fees are as follows:

  • National Parking Association Members:* $250.00
  • Non-Members:** $500.00

* Must currently be a member of NPA’s Regular/Canadian/Foreign division, or one of NPA's other member categories to receive the member rate.

**Non-members may wish to contact NPA concerning membership in the National Parking Association.

Payment must be made by corporate, institutional, municipal, cashier’s check, or money order, and made payable to PCS. The application form includes information on the use of credit cards. Contact PCS ( for the procedures and requirements in the event there is a request for purchase orders.

You must test within 1 year of issuance of your Authorization Letter. Failure to test within the 1 year window will result in the forfeiture of your examination fees. You must then call PCS, as you need to submit the re-take fee to reinstate your eligibility status.

Eligibility Documentation for the Approval Process

On the PCS web site ( the following information can be found: (1) the Application Form (link to application form); and (2) instructions as to where to mail the examination fee and related documents.

The name on your Application Form must be an exact duplicate of the name on your photo and signature identification. If the information is not an exact duplicate, you may encounter a problem when you arrive at the test site and may not be admitted, which would result in the forfeiture of your examination test fee.

Once PCS approves your documentation, your eligibility file will be forwarded to PSI, the computer-based testing platform company. You will receive an Authorization Letter with instructions on how to schedule your test administration. If you do not receive your Authorization Letter outlining the steps to be taken to schedule your examination with PSI within three weeks of the submission of your documentation, please contact PCS.

Scheduling Your Examination Test Date

You will receive an Authorization Letter once you have been approved to test. Your Authorization Letter will provide you with information on how to contact PSI to schedule your examination. PSI is also the computer-based testing platform company for other national and state certifi-cation and licensure programs. Thus, you should permit a sufficient amount of time between the time you call to schedule your examination and the time you wish to sit for your examination. This is due to the fact that a seat may not be readily available at the time you wish to test if there is not sufficient lead-time in placing your scheduling call.