Professional DevelopmentslashCPP Program

 

CPP - The Credential of Superior Knowledge and Professionalism

 

The National Parking Association has proudly served the nation's parking industry since 1951. NPA membership includes parking professionals in every facet of the industry around the world.

The NPA Board of Directors established an independent Certification Advisory Board comprised of industry professionals to develop and oversee the Certified Parking Professional (CPP) Program. The mission statement for this Board is to ensure that Certified Parking Professionals have demonstrated a superior level of knowledge and expertise, which promotes professionalism within the parking industry.

The Purpose of Certification

The Certified Parking Professional program is a practical, comprehensive curriculum designed to assist managers in performing their duties in an effective and professional manner. This program sets performance and service standards at the point where the parking industry and the customer meet. The CPP credential is the standard against which excellence and professionalism are judged.

Development of the Certification Program

A national study, conducted in September 1993 by the NPA, defined the role of parking Professionals. A cross-section of professionals in the parking industry provided the information used to define the roles and responsibilities of the parking Professional. This information was then used to develop performance objectives, which in turn became the basis of the NPA Study Guide and the outline of the examination.

The CPP test questions were written by the NPA Certification Advisory Board and its appointees. The passing score determination for the CPP program was determined by the NPA Certification Advisory Board and its appointees.

Certification

Candidates who pass the exam will receive a certificate suitable for framing and will be able to use the credential "CPP" (Certified Parking Professional). Certification will remain valid for a period of three years. If you fail the examination, you may apply to re-take the examination.